Mobile government and electronic government: Complement or supplement?

Abstract

The definition and scope of e-government have advanced as technology increases its impact on public administration and the relationship channels between governments and users. One of said channels are wireless technologies, which have become so important, along with their contributions, that their use came to be known as “mobile government”. This definition has turned out to be difficult, since the literature places them in two categories, both as a complement and as a supplement to electronic government. Keywords: ICT, mobile technology, public administration.