The transformation of the state and public management during the post-pandemic digital revolution: from taylor to Google

Abstract

The developed organization and management models that result from industrial revolutions have a direct influence over state and administrative structures and the development of their public policies. The moments of crisis allow an acceleration of transformations. This proves the relationships between Taylorism, Fordism and bureaucracy, Toyotaism and the New Public Management and, finally, the influence of the digital revolution, led by Google, which the pandemic crisis has accelerated in the ongoing transformation of state organization models and public management. The article concludes with a comparative presentation of these three models of State: bureaucratic, matrix and platform, with their respective characteristical conceptions of public intervention: direct, indirect and ‘intelligent’. Keywords: bureaucracy, New Public Management, neoliberalism, neoinstitutionalism, toyotism